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LEARNING CENTER
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Welcome to our Learning Center! Your go‑to hub for growing, exploring, and getting the answers you need. Here, you’ll find a curated collection of on‑demand course recordings, insightful blog‑style sources, and a clear, easy‑to-navigate FAQ section. Whether you’re diving into a full lesson, looking for quick tips, or searching for answers to common questions, this is the place to learn at your own pace.
ON DEMAND WEBINARS
COURSES
Fast Track
Fast Track is a feature of The Grove's 'Create Submission' tool that is designed to help you respond faster than ever for qualifying class codes: Receive quotes within one business day Simple online submission through The Grove Powered by our expert underwriting team QUALIFYING A SUBMISSION FOR FAST TRACK ✔ SUBMITTED THROUGH THE CREATE SUBMISSION TOOL ON THE GROVE 1. Log in to The Grove agent portal. 2. Go to the ‘Applications’ tab. 3. Click ‘Continue’ in the box labeled ‘C
2 min read
Create Submission on The Grove
When it comes to submitting business, we know that speed and efficiency matter. That's why we've made it easier than ever with Create Submission, a feature available directly within The Grove. It is the quickest and easiest way to begin the quoting process. HOW IT WORKS Create Submission is an intuitive online form that takes the guesswork out of what information is needed to get a quote and allows you to attach additional documents needed to communicate the full picture. Onc
1 min read
The Chris-Leef Advantage
Selling E&S Coverage and Keeping Clients Engaged Selling E&S coverage and keeping clients engaged requires a shift in mindset. Selling E&S is not about convincing clients to accept something “harder” or “more expensive.” It is about positioning yourself as a problem solver, setting clear expectations, and delivering the right coverage when traditional options fall short. Chris‑Leef provides the tools and resources to help you sell E&S with confidence, manage expectations effe
5 min read
Risk ID Masterclass
Spotting Opportunities & Submissions that Bind In today’s E&S market, knowing what will bind is just as important as knowing what you can submit. Time spent chasing non‑viable risks slows your workflow, frustrates clients, and weakens results. Breaking down what actually binds in the E&S market today will help identify those opportunities earlier, before you invest unnecessary time gathering information or shopping the wrong markets. Below will explain how to recognize bindab
5 min read
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FAQs
FAQs
Accounting
Agency Appointment
Claims
Underwriting
No our agreement is with our agents & therefore, all credits & payments owed are sent to the party from whom they were received in our agency (typically our agent/broker or the finance company).
The quote is for the gross total amount owed while the invoice reflects the net amount due as we allow our agents to retain their commission up front.
The commission an agent receives is based on the premium amount only. Not including taxes & fees. Commission rate should be noted on the quote; however, if you have any questions feel free to contact your underwriter.
No. Insured checks are to be made to the agent/broker and the agent/broker is responsible for payment to our office with an agency check.
Yes, the mortgagee may send payment directly to us. We ask that they advise the agent when they send payment as the agent is the one responsible for payment & they need to know where the funds are coming from. It is the agent’s responsibility to request any payments from the mortgage company.
It is the agents responsibility to ensure that the mortgage company knows how much and where to send payment. The agent should use the gross numbers on the binder that is provided to ensure that they are paid the commission owed on the account. The invoice produced by Chris-Leef only has the net amount due by the agent to Chris-Leef, and does not include the agent’s commission.
Down payments are sent to our office. The agent/broker retains their commission portion, issuing us a check for the remaining portion.
No, we don’t have a check by phone option at this time. Click: https://www.chris-leef.com/payment-options to read more about our payment options of policies.
Yes, through our agent portal The Grove, we are able to accept credit card payments for a small fee OR we can accept ACH payments with no additional fees . To gain access to the agent portal please send an email to mprendergast@chris-leef.com.
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